A Formal Meeting Of Downward Communication Essay - 1003 Words

Conflict Resolution Mangers who understand different types of communication have the ability to communicate productively and effectively with employees. Although, a manager may try to avoid forwarding bad or negative news to employees, a time will come to deliver unpleasant information. Therefore, using professional and courteous methods can maintain motivation within the workplace. Storybook #1 Summary: â€Å"Communication Challenges†: A Get Your Team to Talk to Each Other Adventure (Kriseyda Sanchez) During a formal meeting of downward communication, Todd purposely filters information to his team members. He manipulates the data about the company’s social media strategy by demonstrating a positive view of the situation. Claire displays selective perception. Since she is busy with a new project, her perception is focused on the positive comments from Todd. Emily practices the intentional silence barrier communication. She holds back on her opinion about the celebrity blog tweets under the assumption that her ideas would not be well received. Question: How would you react when a team member is being vague and trying to spin bad news to sound more positive, thereby making it harder for the team to actually approach and resolve the issue? Pull Todd aside and ask why he was trying to hide bad news from the team. Encourage transparency so the team can attempt to address the issue. Question: How could you encourage someone to continue to voice his or her opinion or toShow MoreRelatedThe Communication System At My Company900 Words   |  4 PagesThe communication system at my company is primarily formal and the majority of communication moves downward (Ober, 2009). The best example I can site of information precisely following the power structure of our company is our phone tree. 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Business communication is marked by formality as against personal and social Communication. The success of any business to a large extent depends on efficient and effective communication. It Takes place among business entities, in market and market places, within organizations